Refund &
Cancellation Policy

Last updated: October 16, 2026

We believe you should understand your rights before enrolling. This policy explains how to request cancellation or a refund from Luxe Credit Suite. It does not limit any rights you have under federal or state law.

Your three-business-day cancellation right

You may cancel a credit repair contract without penalty or obligation at any time before midnight of the third business day after the date you sign it. Follow the instructions in the Notice of Cancellation provided with your agreement. Any payments subject to return under applicable law will be refunded.

How to request cancellation or a refund

Email support@LuxeCreditSuite.com with the subject “Cancellation or Refund Request.” Include your name, the email associated with your account, the date of your agreement, and a brief description of the request. You do not need to give a reason to exercise your statutory cancellation right.

Do not send Social Security numbers, full account numbers, passwords, or credit report documents by email. Use the secure client portal for sensitive information. You may also use any cancellation method provided in your agreement or required by law.

Requests after the cancellation period

After the statutory cancellation period, cancellation and refund eligibility depend on the services actually performed, the terms of your written agreement, and applicable law. Contact support if you believe you were charged incorrectly, charged for services not performed, or are otherwise entitled to a refund. This policy does not make all fees nonrefundable or authorize charges prohibited by law.

Billing and service expectations

Credit repair organizations may not charge or receive payment before fully performing agreed credit repair services where prohibited by law. This page does not authorize advance fees. Your written agreement must describe the services and payment terms that apply to you.

Results vary, and no specific credit score, deletion, approval, or timeline is guaranteed. A refund request will be considered under your agreement and applicable law; this policy does not promise a separate results-based money-back guarantee.

Third-party services

If you separately purchase credit monitoring or another service directly from a third-party provider, contact that provider regarding its billing, cancellation, or refund process. Canceling a Luxe Credit Suite agreement may not cancel a separate third-party subscription. This does not limit rights you may have against Luxe Credit Suite under applicable law.

Your rights remain protected

If your agreement or this policy conflicts with mandatory consumer protections, applicable law controls. This page supplements your agreement and does not replace required disclosures or your Notice of Cancellation.

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